What Happens If the ECC-Rater Cannot Be Found?
It depends on what the registry already holds. With no test on record, another certified ECC-Rater can be hired and begins by confirming the CF1R and CF2R are registered. After a failed test, the rater of record keeps the retest until the provider releases the project. Data from a suspended rater cannot be relied on.
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Start with one question
Has any test been registered for this address? Ask the building department or whoever opened the project in the registry. The answer sorts your situation into one of three.
Nothing registered yet
You can simply hire someone else. The builder or building owner normally hires the rater, and an installer may do so for an HVAC changeout only when the homeowner authorizes it. Each provider's website lists its certified raters and rater companies, as finding an ECC-Rater describes. The newcomer first checks that the CF1R and the installer's CF2R are registered. No CF3R can be filed without that CF2R.
A failed test is open
The rater who registered the failure is the rater of record. Only that rater, or a full-time employee of the same company in good standing, may register the passing retest. The provider may release the project if the rater agrees, is physically unable to continue because of injury, misfortune or availability, is suspended or decertified, or is unwilling. It must then confirm the retest by site visit, photographs or a desk audit. Until release, the project stays locked and no other registry may knowingly accept documents for it. A closed company is not named as a ground, so ask the provider in writing.
The rater was suspended
Information submitted by a rater who was suspended or decertified at the time is invalid for permit compliance, as the suspension validity page explains. Tests made while the rater was in good standing can stay.
When to call the provider
Every provider must run a complaint and query system, and has to respond in a timely way. Use it when the rater will not release a failed test or does not answer. The complaint route is laid out in how to complain about an ECC-Rater. If the final is waiting on a missing certificate, see why the CF3R is missing. Our residential service can tell you which tests your job needs.
Common Title 24 Questions
- What is Title 24?
- Do I need a Title 24 report?
- How much does a Title 24 report cost?
- How long does a Title 24 report take?
- What is included in a Title 24 report?
- What plans do I need to upload?
Frequently Asked Questions
Only for an HVAC changeout, and only with the homeowner's authorization. Otherwise the builder or building owner hires the rater.
The rules set no fixed time. The provider decides once one of the release grounds applies and must then verify the retest.
Explore ECC-Raters
- How to Prepare for an ECC-Rater Visit
- What Happens If You Fail the HERS (Now ECC) Test?
- How to Find an ECC-Rater (Formerly a HERS Rater)
- Can My HVAC Contractor Do the HERS (Now ECC) Test Himself?
- How Much Does HERS Testing (Now ECC Verification) Cost?
View all ECC-Raters guides → · CHEERS and ECC · Title 24 guide