Do I Need a CHEERS Account? How Homeowner Access Works

Usually not. The designer, the installer and the ECC-Rater each hold their own registry accounts to sign and register documents. An owner needs one only to sign something personally or to follow the file. A provider may offer owners a view-only account, and no login may ever be shared.

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The people who must have accounts

Registry rules say a user needs an account with each registry they work in, and the provider decides what proof of identity or licence it asks for before granting signing rights. In a typical house that means the documentation author and designer for the CF1R, the licensed installer for each CF2R, and a certified ECC-Rater for the CF3R. The owner is normally handed copies instead, and the ECC-Provider must make registered certificates of verification available to the owner when one can be identified.

What a provider gives a homeowner

The Energy Code does not create a homeowner account type. Each provider decides which accounts it offers owners, what an owner may sign and whether access carries a fee, so ask CHEERS what its homeowner account covers. A signer must be eligible under Division 3 of the Business and Professions Code to take responsibility for the work.

View-only access

The registry appendix lets a registry offer accounts that only look: they can view, print or download copies, check a paper copy that was handed to the building department, and see how complete the project file is. The word is "may", so whether a particular owner can get one is the provider's call.

Why you cannot lend your login

The appendix forbids sharing a secure login with anyone for any reason. A violation may be treated as fraud, and access can be denied to everyone involved, including the person who handed over the password. If your consultant needs your signature, the registry sends a request to your own account or email; see why CHEERS sent a signature email.

When you just want the papers

The registry is not a public search, as the registration lookup page explains. Ask the rater for the owner report that lists the registry link and numbers, and read the project status report page to see what a signed-in user can download. Who signs which form is on the CF2R page. Our residential reports arrive ready for the signer you name.

Common Title 24 Questions

  1. What is Title 24?
  2. Do I need a Title 24 report?
  3. How much does a Title 24 report cost?
  4. How long does a Title 24 report take?
  5. What is included in a Title 24 report?
  6. What plans do I need to upload?

Frequently Asked Questions

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